Our relationship with our pets is a complicated one. We rely on them for unconditional love and support when we are going through tough times and to share in our joy when life is going right. They are our best friends – and more often than not seem to be part of the family. The bond between pet owner and pet is one that is based on trust, companionship and a healthy dose of love. In return, our pets need us to be their caregivers – and nurture them as far as their health and wellbeing are concerned, to help them cope when things might not be going so well – and to make sure that we do everything in our power to ensure that they live a happy and fulfilled life. These are some of the reasons why choosing the right animal hospital will be one of the most important decisions that any pet owner will make.
So how does one make sure that the animal hospital one chooses will provide professional care that conforms to the highest standards?
Although it may not be measurable or quantifiable the attitude of the staff at the animal hospital where you take your pet says a lot about how that pet will be treated and their level of professionalism of the staff. Our pets are not simple possessions – we form a bond with them that will last their lifetime – and often beyond. The staff of the animal hospital should not only provide exceptional service – but they should also understand the nature of this bond and the stress and pain that we experience when our pets are unwell. In essence, the animal hospital should exhibit that sense of compassion that is all important when dealing with both pets and people.
Aside from the importance of the attitude that the animal hospital staff displays there are other considerations that must be taken into account when selecting an animal hospital. An ideal animal hospital will provide a basket of services. The provision of grooming services, boarding facilities and veterinary services allows both the owners and pets the comfort of the familiar when requiring any one of these services. In addition, the animal hospital should be able to supply preventative advice based on regular examinations, be able to care for exotic pets, supply vaccination services, nutritional counseling and a variety of other advice and products that will give the pet owner peace of mind.
It is also important that you take into account the experiences of others who have interacted with the staff of the animal hospital and have rated their services. Often a professional veterinary clinic or full-service animal hospital will have reviews online. However, once you have had a look at those – go one step further and chat with others who have had experience dealing with the service provider. Take the opportunity to interact with them and get their impressions of the service and professionalism they have experienced – even if it is in the waiting room.
Choose your animal hospital wisely and you will be providing your pet with the care and love that they deserve – and ensure many years of happiness in their company.